Community Health Centre (CHC) - Cool Aid Community Health Centre

Provided by Victoria Cool Aid Society

Barrier-free health care, delivered through two health centres and two mobile health clinics, supports people experiencing or transitioning out of homelessness and/or poverty in reaching their full potential.
Home to a variety of health and social service providers in a single location to provide services to vulnerable populations. Cool Aid’s health team includes doctors and nurses, counsellors, a nutritionist, psychiatrist, acupuncturist, podiatrist; dentists and dental hygienists; a pharmacist and a pharmacy technician.

The Cool Aid Community Health Centre supports patients who are homeless, vulnerable due to mental illness or disabilities and living on very low incomes or who have addiction challenges.

  • Primary Health Care: The Cool Aid Community Health Centre operates two primary care centres that provide comprehensive care through a successful multidisciplinary, trauma-informed model. The healthcare team has expertise in hepatitis C, HIV, opioid agonist therapy, and complex mental health care. They are also recognized as world leaders in hep C and HIV research. The centres also prescribe PrEP and offer a weekly PrEP testing clinic every Wednesday from 5:00PM to 7:30PM on a first-come, first-served basis.
    Please note: The Cool Aid Community Health Centre is currently not accepting new patients.

  • Mobile Health Clinics: Health outreach is a critical part of health services and an important way to reach the thousands of people who face barriers to primary health care in the region. Cool Aid’s two mobile health clinics, powered by TELUS Health, visit several locations across the capital region each week. Services include trauma-informed primary medical care, wound care, routine testing and contraception, harm reduction services, STI treatment, and mental health supports.

  • Dental Clinic: The Cool Aid dental clinic is the only one of its kind serving adults in the capital region. It offers a full range of compassionate, accessible dental care, including hygiene, fillings, extractions, and root canals. The clinic offers care to anyone who needs it, but primarily provides service to those considered low-income, those funded by government dental plans, refugees, and newcomers to Canada. For more information, please reach out to the clinic.

250-385-1466 (Primary Health Care) ext. 2

Public email: medicalreception@CoolAid.org

Website: https://www.coolaid.org/community...

Johnson Street Clinic - 713 Johnson Street, Victoria, British Columbia, V8W 1M8

Monday & Tuesday 9:00AM - 6:00PM; Wednesday 9:00AM - 8:00PM; Thursday 9:00AM - 6:00PM; Friday 9:00AM - 3:00PM; Saturday 10:00AM - 2:00PM

Dr. Joe Haegert Community Health Centre - 576 Burnside Road East, Victoria, British Columbia, V8T 2X7

Monday to Thursday 9:00AM - 4:00PM; Friday 9:00AM - 3:00PM

250-383-5957 (Dental Clinic)

Public email: dentalreception@CoolAid.org

713 Johnson Street, 2nd Floor, Victoria, British Columbia, V8W 1M8

Monday to Thursday 9:00AM - 4:00PM; Friday 8:30AM - 3:00PM

Cost: No cost

Associated Programs/Services

Also offered by Victoria Cool Aid Society:

Availability

Service area: Victoria + show cities

Service area cities: Victoria

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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